Our Change Services Concepts

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Wiki Admin

Our Concepts and Approach starts with the executive sponsor. 

We want to connect the line of sight from drivers to goals through products and services, process, roles, systems of information and technology and down through the bottom line. We can start with a short rapid implementation planning workshop to validate, discover, level-set, educate, and start your transformation effort on the right foot. Or we can use ITIL continuous improvement approach as part of supporting your operations.

Our methodology and training focuses on transformation leadership that can help improve customer effectiveness and efficiency. We do this by proactively managing risk and delivering results through strong, facilitated execution or increase relevancy and economics of existing or new product lines and services.  In working with customers, Xentity provides integrated oversight of the parts that need to be connected, understood, and communicated prior to significant investment.  This approach enables Xentity to understand value opportunities and risk, determine mitigation strategies, and support customer awareness on how to realize recommendations.  Once decisions and investments have been made, Xentity utilizes strong communication and project management skills to facilitate change. The methodology work we developed has been recognized and adopted as Federal Government best practices by the U.S. OMB.

This approach helps design, execute, and showcase major change through proven methods. We approach information and technology change from within the mission out to the enterprise. This is different. And it has been an adopted concept and method by the Federal Government and has become popular in the commercial space. Take on the right amount of change, a focus area at a time. This is what we know. It is what we do and have been doing since 2001. 

Either as a team creating deliverables, embedded consultants, or staff augmentation, our transformation designers, architects, analysts managers, management consultants, and creatives specialize in change.

 Our transformation approach and experts will help you buy-back the risk.

  •  Upfront, we can help you design and architect your transformation concept of operations, develop the full architecture and requirements before you go to the street using our collaborative business transformation approach.
  • We can tactically engage to support and manage your project – either existing project and team back on track or new project and team going on right foot.
  • We then can design and execute your outreach efforts and even produce short movies to help you brag about your change.
  • And for program support, and continuous improvement, we can provide your high-tech, geospatial, and science operations, analysis, and management with true subject-matter familiarity and staffing solutions. 

 We want to connect the line of sight from drivers to goals through products and services, process, roles, systems of information and technology and down through the bottom line. We can start with a short rapid implementation planning workshop to validate, discover, level-set, educate, and start your transformation effort on the right foot. Or we can use ITIL continuous improvement approach as part of supporting your operations. Read more about our Services on how we can design change with you or augment your current architecture, management, and communication staffing needs.

Address gaps early on. Buy back the risk.  

  • Get the right definition and design for embracing the right innovation and disruption concepts.
  • Coordinate and integrate your change to mediate and anticipate risks and challenges. 
  • Recover from current project design and management issues. 
  • Showcase and engage your community with your new or changed solution the way it deserves. 
  • Bring on someone that can help you with this transformation lifecycle

Our Services:

  • Buy-Back Risk of your transformation failing
  • Improve transformation requirements and concepts
  • Set path for most successful project implementation
  • Focus on Information Lifecycle challenges
  • Address Solutions for Disruptions in tech, business, and cultural shifts
  • Increase the likelihood of achieving your metrics and goals
  • Help accelerate time-to-market, 
  • Increase quality and relevance of your change effort.
  • Can include training and workshop to transition approaches to keep focus on continuous improvement
  • Tell the world your transformation story!

If this story below is you, these are services you need

Information Technology used to be hidden in your organization. Likely for Financials and other enterprise resource management or MIS. Ran as a cost-center under the CFO or COO.  Now its core to your business. Workforce costs are being replaced on the delivery or customer service ends by internet provided capabilities. Sales force automation, marketing campaigning, devices, storefronts, support desks, mission critical services – you name it.

Moreso, Now, data is an asset and your business is done online or through B2B information exchange. Its in the boardroom to the factory floor to the customer interface. You need to manage the information supply chain, use for management decisions, analytics, and in many cases your business is completely reliant on information and technology as your service. 

So you invest capital funds or operation funds deferrals in projects, development, infrastructure, contracts, etc.. in hopes of gaining that competitive edge or cost savings. This introduces new ways of doing business. And Change. Which of course, no one likes change except the change visionary.

The canary in the cave signals start to come in. The project the costs keep creeping up. Requirements weren`t there. Traditional cost-center procurement and development models were used to bid or build. You created a business case, but most of the time its ignored. A plan is used as the law, instead of the guide, and was wrong as business agility and the technology offerings changed before you even started. And an architecture or operating concept is either non-existent, incomplete, or build on old patterns.

As a result, the outcomes are not there, and delays, over-runs, re-designs are bringing forward nightmare scenarios. It gets risky. Before you know it, project costs are beyond up, a new technology is out, outcomes are missed and you and your stakeholders and stockholders are very skeptical. Worse yet, public relations and internal chatter is causing a culture of loss confidence which may leak public forcing an premature launch.

Something has to give.

You are at risk of joining the statistic that only 25% of IT projects succeed, 25% fail, and rest are partial wins/losses (Source: KPMG). 

This is where we come in – either before the nightmare occurs, or in the midst. We can operate as a project team, embedded consultants, or SWAT team.

Future Map for Neuro Technology and Five Other Areas

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edited by
Matt Tricomi

We tweeted a ‘harumph’ for Geekwire’s article on First, we kill all the ‘futurists’ . Then the Policy Horizons Canada group puts out a fantastic emerging tech futures map. Futurists be damned if they do or don’t. On the new study published by Envisioning and Policy Horizons Canada, a blog on Business Insider notes:

On Friday, the group published a giant graphic summarizing emerging technologies and showing when they could become scientifically viable, mainstream, and financially feasible. This follows more detailed graphics (pdf files) showing future innovations in agricultural and natural manufacturingneurology and cognitionnanotechnology and materials,healthdigital and communication technology, and energy. 

These predictions may not be so far off. 

Moore’s Law is accelerating digital processing well into the hockey stick shift. The web and flat world is kicking in Metcalfe’s law of network interconnection creating a tipping point for rapidly adapting to new tech globally.
So, some of these information related futures will only be delayed by political, geopolitical, or epidemic disruptions at this point. That all said, we’re keeping in mind the main premise of First, we kill all the ‘futurists’ – that it needs to be more than a smart guy presenting ideas ‘ripped from the pages of Google News Alerts. Some of the references did feel a bit like that, but it is a conversation starter to get the mind ‘context switched’ from the day-to-day rat race to what could be. 

Call it our guilty pleasure or call it – regardless of pinpointing “futurist” timelines – a great way to help teach awareness of the pace of emerging and disruptive tech.

A few findings we enjoyed

First the graphics are presented in how we love to present tech – they change business models:

The near future of technology promises change at an ever-increasing pace while rapidly transforming business models, governments and institutions worldwide. In order to help us make sense of our uncertain future, Policy Horizons Canada engaged Michell Zappa of Envisioning Technology to explore key technologies that are likely to have a profound effect on humanity on a global level and generational timeframe.

In the six areas, the focus is on economic impact, geopolitical (energy), and human-computer interaction and societal impacts.

Neuro and AI

Looking at the slices related to information progression, completeness, and how it gets more compelling and knowledgeable is of course our lens. As noted in Why we focus on spatial data science, we are very interested in the path from research to main stream of data to information to knowledge to wisdom. We also continuously discover it is true that our graphics are truly still at the whiteboard.

So, we of course are enthralled and drooling over the neurology and cognition aspects. It is great to see the agreement with our leanings and concepts that we must invoke sentiment (emotion tracking) prior to having prediction (crime prevention). Yet, it looks like the focus is on facial recognition aspects for emotions, but given there are so many other pantomimes of liars and other emotions and not too mention composite emotion detection in verbal, setting, background, environment, contemporary context, this does appear a bit aggressive. Not to mention there is now an abstraction of emotion through devices (txt, twitter, facebook, etc.) that create different faces of a person and emotion. This will take large data to help integrate the HUMINT concepts that the intelligence agencies have access to on the civilian level.

While they nailed some interesting concepts of physical, physiology, and neuro interactions – human-computer interaction, what felt missing in the Neuro area, was the concept that computers like Watson went from multiples of servers to one server and now is open-source in a matter of five years (From Jeopardy champ to cloud service). When will that capability make 2010 Siri look like in ten years – a novelty, a joke? Already Microsoft’s Contana in late 2014 has progressed from lookup and secretarial duties to executive administrative assistant. What will happen in another 10 years? What will happen when major brain mapping or DARPA’s brain mimic efforts produce its research in that time period? What will happen when the storage capacity of the web can handle brain storage?

Will we have personalized sensitive advisor, therapists? Have the slew of updated sci-fi movies on such cognitive devices painted that new picture (i.e. Transcendence (flop or not), Her). To believe we can get the emotion in ten years is very bold, but we will have the power of watson in our tablet or smartphone-like devices in 10 years. What that will bring for intelligence and information will be interesting.

The full publication is at http://www.horizons.gc.ca/eng/content/metascan-3-emerging-technologies-0 and a great way to learn more about the study quickly is at http://envisioning.io/horizons/.

There is so much more. This was a couple notes on 1/6 of the study. But to not spoil your exploration too much more, we’ll just summarize by saying, go in and explore and get your mind on the possible. As an IBM colleague of ours used to put in his email signature:

A pessimist sees the difficulty in every opportunity; an optimist sees the opportunity in every difficulty.

Winston Churchill (Brainyquote.com)