… if there are disastrous shortfalls in the ability to compete, then surely the quality of management itself—the art and science of getting things done—must have a lot to do with it
Specifically, the focus on short-term and blaming external factors. At Xentity, we agree that though we understand management pressures in private and public sector have very impending issues to keep the organization within budget (public sector) and maintaining shareholder margins (private sector), but without and investment in outyear and next generation transformation, workforce, and research, the bailing water approach to management will not allow the organization to survive without adaptation. The article outlines:
Management trending to blame external factors instead of innovating, adapting, overcoming.
Management shifted to short-term focus and today’s numbers, versus investing in shared resources and pooling for longer haul
Managers have focused innovations and transformations more on cost-efficiency and cost-reductions and less on value-adding and increasing relevancy
Management education partly to blame focusing on short-term financial outcomes
Management shifted to focusing on maximizing shareholders outcomes while ignoring stakeholders needs
Instead of focusing on workforce/talent strategy, research, management instead continued focusing on short-term needs
Management can complain about government, external factors, but unless management finds way to not just focus on short-term needs, there is limited factors that government execution of new policies can do to stimulate growth
Management didn’t mention customer once in the report. C-level types have lost sight of understanding the communities of use, supply, and understanding their market
Management has lost ability to look back at the purpose of the program – to create the customer and balance with shareholder value
Achieving continuous innovation and customer delight lies outside the performance envelope of firms that are built on hierarchical bureaucracy and focused on short-term gains and the stock price. It requires a fundamentally different way of leading and managing—in effect, a paradigm shift in management. It means:
Harvard Study: Management shifts
Xentity Core concepts on addressing change
a shift from controlling individuals to self-organizing teams;
We are growing partners.
a shift from coordinating work by hierarchical bureaucracy to dynamic linking;
We think big on change, while changing small bits at a time
a shift from a preoccupation with economic value to an embrace of values that will grow the firm; and
We support executives transform their visions into action.
a shift from top-down communications to horizontal conversations.
We share our concepts and supporting assets openly.
The article solutions wrap with balancing shareholder/budget-interests focus with stakeholder/relevancy focus:
The article had some follow-on reads relating to this problem and emboldens many of the articles points:
In private and public sector, the management challenge is the same – external factors are continually battling against the mission, but management is doing the same thing to respond: Short-term cost-efficiency or cost-reduction approaches only with focus on the shareholder (private) or year-to-year budgeting (public). Management is not finding ways to balance the short-term and the long-term relevancy, and only education and leadership can help address, not waiting for external factors to make it easier.