Cultural Resources Maintenance
The National Park Service’s (NPS) Cultural Resources, Partnerships, and Science (CRPS) Directorate maintains inventories of cultural resources across the country. In order to ensure availability of this critical information, this has multiple systems that ensure that content is current, accurate, and readily available to appropriate users in a timely manner. One of these systems, the Cultural Resources Inventory System (CRIS), manages four types of resources in the CRIS: Archeological Resources, Cultural Landscapes, Ethnographic Resources, and Historic Structures. Xentity provided their production services to provide maintenance to NPS’s CRIS.
A Plethora of Activities in Running Maintenance
To achieve the NPS’s objective of providing current, accurate and available content for users, several tasks needed to be completed by Xentity in order to provide proper operations and maintenance. These project objectives used to ensure that the NPS Cultural Resource Program’s many systems run correctly included:
- Database Administration
- Website Maintenance
- Help Desk Support
- Technical Issues and/or System Bugs
Xentity supported and maintained sql server databases. Also, we maintained systems in an Asp.net framework to aid in website maintenance. This is particularly useful because Asp.net is an open-source web framework created for building modern web apps and services. Furthermore, we provided help desk customer service to help users while providing us a better understanding of technology adoption.
Solved Technical Issues to Help Program Run Better
Through Xentity’s in-depth knowledge of the NPS Cultural Resource Program’s many applications, we solved many technical issues and resolved system bugs. Also, our help desk support aided the NPS in its operations and connection with its users. At Xentity, we are extremely passionate about maintaining data to provide knowledge, and CRPS’ major mission is to preserve and protect American lands for the sake of historical knowledge. Consequently, by maintaining the program’s system in providing content, more users can access the information the program works to preserve.